We work between 10:30 AM to 6:00 PM Monday to Friday (+5:30 GMT). Please note all ticket works in queue and take 1 to 5 working days to resolve.



To change/edit Configurations settings, follow the steps below:-

  • Login to Admin panel
  • Click on Configurations

It will show you nine sub menus as shown:-

1. General– Click here to change the general settings, it will take you to the page titled ‘Configuration Options’. It shows following options:-

(i). Site Name– Enter the  name of your Website.
(ii). Organization Name– Enter your Organization’s Name. It will take you to the homepage:-

(iii). Domain Name– Enter your domain name here. A domain name is your website’s name. 

(iv). Organization Email– Enter the Email address of your organization. 

(v). Meta Title– It is the title  you give to your webpage within the meta tags so that when a person sees a link to your page from the search engine it has a title to go with it. 

(vi). Meta Keyword– It is an HTML attribute that provides concise explanations of the contents of the web page. It is commonly used on search engine result pages (SERPs) to display preview snippets for the given page.

(vii) Meta Content– It is the concise description of the Meta Title. (viii). Time Zone– Select your Time Zone from the existing list. 

(ix). Currency– Select your desired Currency from the existing list. 

(x). Header Contact– Enter the header contact details in that Prescribed Format which shows in the bar. It refers to the bar across the very top of the page which contains the social links, Top Menu or contact information. This is also known as the Top Bar or Top Navigation. It is on the homepage as shown below:-

(xi). Email Contact– Enter your Email and Contact details which helps the candidates to contact you. 

(xii) Display records per Page– Enter the number of records to be displayed per page in a Report, and number of records per row in a Summary Report. 

(xiii) Max records per Page– Enter the number to control the maximum number of records displayed in the page area. By default it shows max 500 records in a page but you can decrease it accordingly.

(xiv). Date Format– Set the format of date and time to display on the website with the date and time separator with the help of the hint given in front of this bar.

(xv) Captcha– Select captcha mode ‘Image’ or ‘Text’ in which mode you desire to show it at the time of registration of candidates. It is a type of challenge-response test used in computing to determine whether or not the user is human. 

(xvi). Text Direction– Select the desired direction to apply it for the text ‘Left-to-Right’ or ‘Right-to-Left’ which is displayed on your home page.

(xvii). Language– Select your desired language from the existing list.

(xviii). Enable Sms Notification– Mark this option if you are desired to send notifications via sms to all candidates else uncheck it. 

(xix). Enable Email Notification– Mark this option if you desire to send notifications via email to all candidates else uncheck it. 

(xx). Manual Verification– Mark this option if you desire to do manual verification for each candidate. It means that you are able to verify the information of candidates and manual verification is required from your end in order to properly process the registrations. 

(xxi). Front End Registration– Mark this option to allow the candidates to sign up with you directly from your homepage else uncheck it. It shows on your homepage as shown below:-

(xxii). Front End Slides– Mark this option if you desire to display a slideshow on your homepage. (xxiii). Translation– Mark this option if you want to add an instant language converter on your webpage. After marking this option it will show a tab on the left top corner of your webpage.

(xxiv)Exam Feedback– Mark this option if you desire to get a feedback from the candidates after each exam.

(xxv). Leader Board– Mark this option if you desire to display the latest exam related details to show on your homepage. It is a scoreboard showing the names and current scores of the leading exam.

(xxvi).  Math Editor– Mark this option if you desire to add questions related to maths formulas and equations. ‘Math Editor’ is a name of a computer program that is used to typeset mathematical works or formulas.

(xxvii)Tolerance Count– Set the maximum limit of the browser tolerance to restrict the candidates to use another tab or browser during the exam, after that set warning limits that may lead to loose their exam.

(xxviii).  Certificate– Mark this option if you desire to generate the certification for the candidates after the exams.

(xxix). Testimonial–  Mark this option if you want to display the information about your website on the homepage. ‘Testimonial’ is a promotion and an advertisement which consists of a person’s written or spoken statement extolling the virtue of a product.

(xxx). Advertisement– Mark this Option if you desire to show an advertisement on your home page. ‘Advertisement’ means a notice or announcement on a public platform promoting a product, service, or event or publicizing through newspapers or magazines.

(xxxi). No. of Visitor– Mark this option if you desire to display your visitor details on your homepage. As shown below:

(xxxii). No. of Student– Mark this option if you desire to display your Students strength on your homepage. It shows on the homepage as the above screenshot. 

(xxxiii). No. of Exam– Mark this option if you are desired to display your held exams detail on your homepage. It shows on the homepage as the above screenshot. After editing the required details, click the ‘Save Settings’ button.


2. Payment Options: Three types of payment gateways are available here.

a. PayPal: Once you click on PayPal option, it will redirect you to the above mentioned page, the details will be discussed below:

i. Name: Enter the name of the payment gateway.

ii. User Name: Enter your API user name.

iii. Password: Enter your API password.

iv. Signature: Enter the Signature key provided by PayPal.

v. Sandbox Mode: Mark this option while testing the functionality of this payment gateway.

vi. Publish: Click on Yes to Publish the settings.

Please note it’s API username not your PayPal Account username. To get API User Name you can follow the steps as below:-

  • Log in to your PayPal Business Account.
  • Click on My Account tab.
  • Click the Profile tab. If you haven’t already done so, you need to verify your account before requesting API credentials.
  • Click Request API credentials under Account information.
  • Click Set up PayPal API credentials and permissions under Option 1.
  • Click Request API Credentials.
  • Click Request API signature.
  • Click Agree then Submit. After entering all the details correctly, click on ‘Save’ button.

b. CCAvenue: Click on CCAvenue and a new window will pop up, details as follows:

i. Name: Enter the name of the Gateway for the payment, e.g., CCAvenue.

ii. Merchant Id: These details are provided by the payment gateway itself.

iii. Access Code: This will also be provided by the payment gateway.

iv. Working Key: Payment gateway provides the working key too.

v. Gateway URL: It is the link that is provided by the payment gateway.

vi. Publish: Select yes once you are done with the entries.

Check and the click on Save Settings button.


c. PayUMoney: Click on the PayUMoney option and a new window will pop up.

i. Name: Enter the name of the payment Gateway, e.g., PayUMoney.

ii. Merchant Id
iii. Merchant Key
iv. Merchant Salt
v. Service Provider

Above all the details are provided by the payment gateway.

vi. Sandbox Mode: Mark this option True while testing the functionality of this payment gateway.

vii. Publish: When you are done with all the entries, publish the details.

Click on the Save Settings button.


3. Question Languages: Click on the Question Languages, it will show you three options, as shown below:

a. Add New Question Language: To add some other language to the questions, click here, and a new page will pop up.

i. Name: Choose the language in which questions will be prepared.

ii. True: As true and false cannot be added in the questions later, they are created at the time of setting language itself.

iii. False: As true and false cannot be added in the questions later, they are added at the time of setting language itself.

Once the Language, True and False are set, click the  Save button.

b. Edit: If any kind of changes are to be made in the existing Language of the Quesions, click on Edit.

Make the changes you desire to make and click the Update button to save the settings.

c. Delete: If any language which is not in use anymore can be deleted by clicking the Delete button.

It will ask for confirmation, click the OK button to finish the action.

4. Currency: Click here to set or add the currency for all the transactions on your website.
It will navigate you to the page titled ‘Currency’. It shows following options:-

It shows two options, Add New Currency and Delete.

a. Add New Currency: Click here to add a new currency to your website.

A new window will pop up, as shown below:

i.  Currency Name: Enter the Currency name which you desire to add.

ii. Short Name: Enter the Short Name of the Currency that you desire to add.

iii.  Upload Currency– Select the Symbol of your desired Currency as an image and the image should be not Less or Equal to 50*50. 

After entering all the required details Click the ‘Save’ button.

b.  Delete– Select the desired currency to delete & click here to delete it.


5.  Organisation Logo– Click here to set or remove the Logo of your Organisation.

It will take you to the page titled Organisation Logo, as shown below:

(i). Choose File– Click here to select the desired image of the logo to upload, the image should be not Less than  220px in height. 

(ii). Save– After selecting the image Click on ‘Save’ button. 

(iii). Delete Logo– Click here to delete the existing Logo.

6. Certificate Signature: To add certificate signature, go to

Configurations -> Certificate Signature -> Choose File -> Save

iii. Delete Signature:  Click here to Delete the existing Signature.


7. Difficulty Level: Follow the path to set Difficulty Level

Go to Configurations-> Difficulty Level -> Edit.

Click here to edit the existing Difficulty Level of the questions.

After editing the existing difficulty level, click the ‘Update’ button.

8. Question Type: Follow the path to edit the Question Type.

Go to Configurations -> Question Type -> Edit 

Click on Update after editing the Question Type.


9. Menu Names: Follow the path to Edit the Menu Names.

Go to Configurations -> Menu Names -> Edit

Click on Edit and a new window will pop up, as shown below:

(i). Model Name– Edit the existing model name. It is the label used to identify this particular Menu.

(ii). Page Name– Edit the Page Name of the existing menu which will be shown on the webpage.

(iii). Icon– Edit existing Icon which will be shown on the webpage.

(iv). Ordering– Edit the Ordering of that particular existing menu on which number it will be shown in the right side menu list.

After editing all the details click the ‘Update’ button.